Refund policy

Returns & Refunds

We want you to love your purchase from Inked Pages. If you are not completely satisfied with an eligible item, you may request a return within 14 days of delivery.

To be eligible for a return, the item must be unused, unread, and in the same condition in which it was received. Books must be free from writing, markings, stains, odors, bent pages, or other signs of use and must include any original packaging or included materials.

Damaged or Incorrect Orders

Please inspect your order when it arrives. If your order is damaged in transit, defective, or you receive the wrong item, contact us as soon as possible with your order number and clear photos of the item and packaging. We will review the issue and work with you on an appropriate replacement, refund, or other resolution.

Special Editions & Limited-Edition Items

Special-edition and limited-edition books may have unique characteristics related to their manufacturing or design. Minor variations that are part of the normal manufacturing process may not qualify as damage. Items that arrive materially damaged will still be reviewed under our damaged-order policy.

Preorders

Preorder release and shipping dates are estimates and may change due to publishers, distributors, manufacturers, or other circumstances outside of Inked Pages' control. Any special cancellation or refund terms applicable to a preorder will be disclosed on the product page before purchase.

Non-Returnable Items

Gift cards, digital products, personalized items, clearance/final-sale merchandise, and other products specifically marked as final sale cannot be returned. For hygiene and safety reasons, certain opened or used merchandise may also be ineligible for return.

Return Shipping

Customers are responsible for return shipping costs for ordinary returns unless the return is due to an error by Inked Pages or an item that arrived materially damaged or defective. Original shipping charges are non-refundable unless required by law or the return resulted from our error.

Please contact us before sending a return. Returns sent without prior authorization may not be accepted.

Refunds

Once an approved return is received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to the original payment method. Processing times after a refund is issued may vary depending on your bank or payment provider.

Contact Us

To request a return or report a problem with an order, contact us at contact@inkedpagesbooks.com and include your order number and a description of the issue.